Legal
Refunds & Withdrawal
This policy explains cancellation, refunds and the statutory withdrawal right available to consumers.
Last updated: 19 June 2026
1. Cancelling a subscription
You may cancel at any time through the billing portal or by emailing hello@linkorna.com. Cancellation takes effect at the end of the paid billing period and access remains available until then.
2. Refunds
Started billing periods are not normally refunded pro rata unless mandatory law, a proven defect or an express agreement requires otherwise. Report duplicate charges or technical billing errors promptly. Statutory rights remain unaffected.
3. Consumer withdrawal notice
A consumer may withdraw from a distance contract without giving a reason within fourteen days from conclusion of the contract. To exercise this right, send a clear statement to GL Eudepot GmbH, Basler Str. 3, 61352 Bad Homburg v. d. Höhe, Germany, hello@linkorna.com. Sending it before the deadline is sufficient.
4. Effects of withdrawal
After a valid withdrawal, we refund payments received within fourteen days using the same payment method unless otherwise agreed. If you expressly requested service to start during the withdrawal period, a reasonable proportionate amount may be payable for service supplied before withdrawal. The right expires early only where all statutory requirements and required express declarations have been met.
5. Model withdrawal form
To GL Eudepot GmbH, Basler Str. 3, 61352 Bad Homburg v. d. Höhe, Germany, hello@linkorna.com: I/We hereby withdraw from the contract for the following service: ____ Ordered on: ____ Name and address: ____ Date / signature (paper notices only): ____
6. Business customers
Business customers do not have the statutory consumer withdrawal right. The agreed term and cancellation rules and statutory defect rights apply.